We care about your privacy

We use cookies that are strictly necessary in order for this website to function properly, in addition to cookies relating to the improvement and customisation of this website's experience in order to carry out statistical analysis and to provide you with advertisements based on your interests. You can accept or reject all non-necessary cookies by clicking on the respective "Accept all" or "Reject" button or, alternatively, configure them according to your preferences by clicking on the "Settings" button. For more information, please visit our Cookies Policy.

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General conditions

Cookie policy

Privacy policy

Legal Notice

GENERAL TERMS

BOOKING CANCELLATION BY THE CLIENT

Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.

You will be liable to pay the cancellation or amendment charges shown below.

More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.

There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.

CHANGES BY THE COMPANY

In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.

DATA PROTECTION (Organic Law 15/1999 of 13th December )

In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.

Cookie Policy for www.chaletsverbier.ch

1. What is a cookie?

A cookie is a small text file placed on your computer or mobile device when you visit a website. Cookies help the site remember your preferences and provide a better browsing experience.

2. How we use cookies

We use cookies for:

Essential cookies: These cookies are necessary for the website to function and cannot be disabled. They allow you to navigate the site and use certain features, such as contact forms.
Performance and analytics cookies: These cookies help us understand how visitors use our site, for example which pages are most visited. The information collected is anonymous.
Functionality cookies: These cookies allow the site to remember your choices (such as language or region) and provide personalized features.
Advertising cookies: These cookies may be used to provide ads tailored to your interests on our site or on other websites.

3. Managing cookies

You can refuse or accept cookies via the banner that appears during your first visit to our site. You can also manage cookies directly from your browser:

Chrome
Firefox
Safari
Edge

Please note that some parts of our site may not function properly if you disable essential cookies.

4. Third-party cookies

We may also use third-party cookies for:

Google Analytics: to analyze site usage and improve performance.
Social media: if you share content from our site, cookies may be placed by the relevant social networks.

These third parties have their own privacy policies, which we encourage you to review.

5. Cookie retention period

The retention period of cookies depends on their type:

Session cookies: deleted when you close your browser.
Persistent cookies: remain on your device for a defined period or until you delete them.

6. Changes to the cookie policy

We may update this policy at any time. The latest version will always be available on our website. We recommend reviewing it regularly.

7. Contact

For any questions regarding our cookie policy, you can contact us at:

Chalets Verbier
Email: info@chaletsverbier.ch

Click here to change your cookie settings.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.

When do we collect information?
We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.

How do we use your information?
We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      • To improve our website in order to better serve you.
      • To quickly process your transactions.
We collect your email address in order to:
      • Send information, respond to inquiries, and/or other requests or questions.
      • Process reservations and to send information and updates pertaining to orders
      • We may also send you additional information related to your product and/or service.

How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third party links
At this time, we do not include or offer third party products or services on our website.

Questions
If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.

This Privacy Policy is effective as of 2015-01-20

Propriétaire du site :

chalets@verbier

Chemin de la Barmète 18, 1936 Verbier

+41 27 771 66 31

info@chaletsverbier.ch

Informations de l'hébergeur Wix :

Wix.com Ltd.

Adresse de l'hébergeur : 40 Namal Tel Aviv St., Tel Aviv, Israël

Coordonnées de l'hébergeur : Vous pouvez trouver les coordonnées de Wix sur leur site officiel www.wix.com

TVA

Nous sommes soumis à la TVA

N° TVA : CHE-114.473.055_TVA

Registre du commerce et des sociétés:

No de registre : CHE-114.473.055

Registre du commerce du Valais Central

Responsable de la publication :

chalets@verbier : Alexandre D'Amplo

Coordonnées de contact :

Adresse e-mail de contact : info@chaletsverbier.ch

Numéro de téléphone de contact : +41 27 771 66 31